I wonder if anyone has any experience with regard to a problem I have either with an Idol or with another bike brand.
A major problem has occured where the metal sleeve in the bottom bracket has come loose and actually rotates in the frame . According to my mechanic, the frame can no longer be used as there is a risk of it breaking during riding.
The abnormal sounds have been noticeable for the last months and caused wearing out of the external bottom bracket ball barings and lateral movement of the front derailleur scraping the paint off the side of the chainstay.
This problem can not be accounted for through over use as the bike has only had about 5-6,000km per year of normal recreational use and my local bike shop informs me that it seems to be an intrinsic fault in the frame.
I was in contact with De Rosa and their suggestion was that they re-cement the frame. I find this unacceptable. I feel it is an intrinsic fault of the frame and one can not have confidence in the integrity of the frame for the medium to long term.
As I see it, re-cementing it suggests that it is a simple cement problem as opposed perhaps to a problem with the original frame size which lead to the cement coming loose. I reckon there is no way to tell what the original problem is at this point and that I should get the benefit of the doubt.
Is it unreasonable on my part to expect they would replace the frame or should I let them have a go at re-cementing it?
I would appreciate any opinions
Brian
A major problem has occured where the metal sleeve in the bottom bracket has come loose and actually rotates in the frame . According to my mechanic, the frame can no longer be used as there is a risk of it breaking during riding.
The abnormal sounds have been noticeable for the last months and caused wearing out of the external bottom bracket ball barings and lateral movement of the front derailleur scraping the paint off the side of the chainstay.
This problem can not be accounted for through over use as the bike has only had about 5-6,000km per year of normal recreational use and my local bike shop informs me that it seems to be an intrinsic fault in the frame.
I was in contact with De Rosa and their suggestion was that they re-cement the frame. I find this unacceptable. I feel it is an intrinsic fault of the frame and one can not have confidence in the integrity of the frame for the medium to long term.
As I see it, re-cementing it suggests that it is a simple cement problem as opposed perhaps to a problem with the original frame size which lead to the cement coming loose. I reckon there is no way to tell what the original problem is at this point and that I should get the benefit of the doubt.
Is it unreasonable on my part to expect they would replace the frame or should I let them have a go at re-cementing it?
I would appreciate any opinions
Brian
