[Guntruck]

Anybody know how to get ahold of these guys? Ive called and called and emailed to no avail. I ripped the threads out of my integrated stem and now cannot ride.

Are they out of business these days or what!?

 

[jonKranked]

Are they out of business these days or what!?

you hit the nail on the head. (providing you are talking about the same romic that used to make shocks). technically they just no longer are in the MTB business.

 

[johnbryanpeters]

Ummm... No. I emailed sales@romic.com a short while back, got a response including a return authorization for a shock rebuild. It took them a while to respond, maybe a week.

J

 

[blue]

Ummm... No. I emailed sales@romic.com a short while back, got a response including a return authorization for a shock rebuild. It took them a while to respond, maybe a week.

J

http://www.romic.com/

enjoi.

 

[binary visions]

http://www.romic.com/

enjoi.

I think he probably meant sales@romicmfg.com, smart guy

http://www.romicmfg.com/

 

[RMboy]

http://www.romic.com/

enjoi.

dont know why u need the address but the one above is wrong...

http://www.romicmfg.com/Shock Pg.htm

if that works

 

[jonKranked]

whoops. had 'em confused with 5th element.

 

[Guntruck]

Ummm... No. I emailed sales@romic.com a short while back, got a response including a return authorization for a shock rebuild. It took them a while to respond, maybe a week.

J

LUCKY!! Nah, I emailed them early last week so maybe theres still hope of a response...

Maybe its a sign that I just bite the bullet and buy an 07 Boxxer Team...

 

[Hulkamaniac]

Well over a month ago I emailed them with a question about rebuild turn-around times, as I desperately need to send in the shock I have on my trailbike. I literally just got a response two weeks ago, giving a rough estimate of time and cost. They are still around, but per their email the are focusing on OEM sales and other ventures right now. Still trying to figure out what bikes are coming with Romic as OE spec tho!

 

[Zutroy]

Romic is still around, the bike shocks have taken a back seat to the auto shock business. They're still working on the bike stuff, but it's slow and not what it use to be.

 

[sAFETY]

I called them in October and ordered a small part for my shock. By January when I hadn't recieved it, I emailed a few times and called about once a week (leaving messages every so often when they made it through to voice mail).

It's months later and I've given up. Even if I can get it to work I don't want to ride anything from a company with that kind of customer service.

 

[PatBranch]

I need to get my shcok fixed. I probably blew the rebound, because it's no longer plush. I called about 10 times each day for a few days and left messages (about a month or two ago). I also sent an email and never got a reply.

I'm thinking of giving up and getting something else.

 

[johnbryanpeters]

Got a call yesterday, shock, which was delivered to Romic on April 14th, has been rebuilt and is on the way back at $34 plus shipping, so turnaround was about a month.

As noted above, the correct email address is sales@romicmfg.com.

 

[johnbryanpeters]

Rebuilt shock arrived yesterday.