How many times, do you need to correct your order taker to get your order correct? I just want to know what the magic number is so I can make sure I get my food the way I am asking from now on. Check it out, swing in to the Local Del Taco, I am very hungry, blood sugar is dropping, I need something to eat fast or I am litterly going to pass out from blood sugar dropping too low.<ask me later if your interested> So I swing in for something fast and cheap, They have the Del's deal 2.99 for two bean and cheese, a taco, and a drink. Cool nice and easy, so I order they ask what sauce I want, No sauce please I say, they ok I have two green burito's is that correct? I say no I want no sauce please, your sauce gives me heartburn. Ok Sorry about that sir...............Ok drink ordered<diet coke, more to do with the Blood sugar stuff> He repeates the total order, ok so I have two green burittos, a taco and a Regular coke. I say NO, No sauce on the burittos, and a DIET COKE. Ok I apologize he says........ So I pay, get my food, drive off. Grab a Burrito, sure as ****, its loaded with the green sauce, I cant portray how much I really dont like Del Taco's green sauce, Take a quick swig to get teh taste out, and **** me its Regular Coke.
Ok turn around, go inside, talk to the guy behind the counter, tell him whats going on, the Manager leans over, Im sorry sir She says, Let me replace your entire order right now for you.....Ok thats cool, until she turns around and says " Hey guys, I need two reds, and a taco now...... PUT EXTRA XHEESE ON ALL OF THEM."..... Ok that pissed me off, I really, REALLY dont like someone else deciding what I want on my food. So I say old on, I dont want extra cheese, Please dont do that. Attitude now, whats the Big deal she says.......I say your deciding for me what I want, If I wanted extra cheese I would have asked you for it, If I wanted something extra I would have told you so, Next time ask me if I want that, dont just do it, thats rude, its like me adding salt to your food because I think its better, then find out your alergic to salt later. Dont do that please.
So they go about it, then I get the "Excuse me sir, I really hate to say this, but we just ranout of beans, Is there anything else on the menu, anything at all I cang et you, no extra charge.
Ok so quickly I hit up something else that I can stomach, couple chicken softs, and a small fry. They get it to me pretty quick, I head home, grab a fry or two on the way, blood sugar is leveling a bit I feel beter. Take a taco out and My god the damn thing was dripping grease through the wrapper. I open it up, and what do you know, Absolutly overloaded with cheese and fried ground beef. Not just any ground beef, the nasy stuff, from the bottom of the pan, the reason I dont order regular tacos from fast food joints type ground beef.
Call them, pissed off, lay it all out and of coarse I get" I am sorry sir, there is nothing I can do at this point, the manager that was on staff just went home, I just came on Duty.
**** me, Gotta love great customer service. Tossed the food, ended up just making a sandwich at home.
<RANT OFF> I feel better now
Ok turn around, go inside, talk to the guy behind the counter, tell him whats going on, the Manager leans over, Im sorry sir She says, Let me replace your entire order right now for you.....Ok thats cool, until she turns around and says " Hey guys, I need two reds, and a taco now...... PUT EXTRA XHEESE ON ALL OF THEM."..... Ok that pissed me off, I really, REALLY dont like someone else deciding what I want on my food. So I say old on, I dont want extra cheese, Please dont do that. Attitude now, whats the Big deal she says.......I say your deciding for me what I want, If I wanted extra cheese I would have asked you for it, If I wanted something extra I would have told you so, Next time ask me if I want that, dont just do it, thats rude, its like me adding salt to your food because I think its better, then find out your alergic to salt later. Dont do that please.
So they go about it, then I get the "Excuse me sir, I really hate to say this, but we just ranout of beans, Is there anything else on the menu, anything at all I cang et you, no extra charge.
Ok so quickly I hit up something else that I can stomach, couple chicken softs, and a small fry. They get it to me pretty quick, I head home, grab a fry or two on the way, blood sugar is leveling a bit I feel beter. Take a taco out and My god the damn thing was dripping grease through the wrapper. I open it up, and what do you know, Absolutly overloaded with cheese and fried ground beef. Not just any ground beef, the nasy stuff, from the bottom of the pan, the reason I dont order regular tacos from fast food joints type ground beef.
Call them, pissed off, lay it all out and of coarse I get" I am sorry sir, there is nothing I can do at this point, the manager that was on staff just went home, I just came on Duty.
**** me, Gotta love great customer service. Tossed the food, ended up just making a sandwich at home.
<RANT OFF> I feel better now
