[mexicandh]

hello

i dont know if this is common, but yesterday i was so stoked with my new vivid air, i inflate it to 150 PSI, mount it on my intense m9 and from the 5 mins that took me from pumping the air and installing the vivid air, when i sit on the seat what the heck it bottoms out, i was like what the .... then i try to inflate it again and when im reaching 100 psi it goes to 50 psi what the heck, i was inspecting for leaks, and found out that the can is fissured, looks to me that the silver round thing on the left of the fissure what over torqued by rockshox and made a little thin fissure where the air leaks.
now i don't got a shock to use on my new frame.

i hope you can see it, is on the right of the silver thing on the middle of the photo, it start's right on the end of the silver round thing and its about 1 cm long.

CLICK THE IMAGE TO ZOOM IT SO YOU CAN SEE THE FISSURE BETTER.

it should be in warranty right?

should i send it directly to rockshox, by the local seller here in mexico of rockshox, or by jensonusa?
thanks

 

[gemini2k]

Oh rock shox. LoL

 

[insanitylevel9]

thats a little odd, why wouldn't they warranty it?

 

[daisycutter]

put some stans in there, that will fix her right up.

 

[dhbrigade]

Get some pressure in it and put in a bucket of water. You should notice where the air leakes. Then decide if you need to send it back or not.

 

[marshalolson]

are you sure its not the solo-air valve equalizing?

 

[IH8Rice]

his shock is cracked people

 

[mexicandh]

Get some pressure in it and put in a bucket of water. You should notice where the air leakes. Then decide if you need to send it back or not.

i already did, it does leaks alot throught there

are you sure its not the solo-air valve equalizing?

im sure, there's a crack, even if it was that too, it also has a crack, so i will send it just because it leaks air throught the crack.

his shock is cracked people

exactly

 

[chillindrdude]

SRAM should warranty that no questions asked.

 

[mexicandh]

SRAM should warranty that no questions asked.

i bought it from jensonusa, should i send it directly to rockshox, by the local seller here in mexico of rockshox, or by jensonusa.

 

[chillindrdude]

i would call up or email jensonusa and see what they say. they may just have you return it and they'll send you out a new unit.

otherwise if they give you trouble, send it direct to SRAM, but you'll need to do it thru a shop.

 

[davec113]

i bought it from jensonusa, should i send it directly to rockshox, by the local seller here in mexico of rockshox, or by jensonusa.

jenson should just send you a new one because what they sent you was defective on arrival. jenson will send it back to rs and you won't have to deal w warranty issues.

 

[p-spec]

gotta love sram

 

[kidwoo]

gotta love sram

I do. They made the first air shock for a dh bike that actually works.

I mean I REALLY love sram for that.























It's like this.

 

[p-spec]

Clearly works with its cracked casing.I was riding with my buddy in the local trails and he lost all his compression period in his argyle air ( the top one )

 

[mexicandh]

gotta love sram

i did, but after this, i will never buy a RS fork or shock.

 

[ALEXIS_DH]

i did, but after this, i will never buy a RS fork or shock.

welcome to the club!

 

[DirtEveryDay]

VA on my TR450. Landed a jump cacked, slammed the top of the rear tire on a tree thus RIPPING the VA apart. SRAM not only waranteed no questions asked, they shipped it to a shop in the town I was visiting 4 days after I broke it. It beat me there. Been flogging it for every cent I have in it ever since.
I officially owe IT money.

Not enough can be said about an infinitely adjustable and progressive rear suspension. Plus it saved me a pound so I could enjoy a few more donuts last season. Heh!

 

[iRider]

They made the first air shock for a dh bike that actually works.

Did you ever try a Manitou Evolver ISX6?

 

[Downhillbiker23]

Was considering buying a vivid air, just for the fun of it to try it out. any reviews on them

 

[ALEXIS_DH]

Was considering buying a vivid air, just for the fun of it to try it out. any reviews on them

dont.

being QC at rockshox as it is, there is more than a slight chance you will get a deffective unit, which could shorten your riding time.

buy something else, or take a chance on many headaches.

 

[insanitylevel9]

Was considering buying a vivid air, just for the fun of it to try it out. any reviews on them

i really like mine but i know im just gonna get flamed to death for it.

 

[mexicandh]

i really like mine but i know im just gonna get flamed to death for it.

im sure the vivid air is a good shock, ive heard lot's of good things about it, i bought it because of that, the only problem is that i got it cracked from factory, which sucks, by the way i sent the vivid air to jensonusa today, its arriving on friday to them, i hope i get my vivid air for next week.

cant wait to try my m9 with vivid air

 

[kidwoo]

Was considering buying a vivid air, just for the fun of it to try it out. any reviews on them

Here's a pretty good read that Steve Wentz from Momentum/Sol Vista put out.



http://www.vitalmtb.com/product/feature/Real-Life-Comparison-Vivid-Air-and-Vivid-Coil,32

 

[mtg]

Question about the Vivid Air: What's the outer diameter of the air can?

I'm trying to measure if one will fit in the frame I'll be building soon, and haven't been able to find this info. (and everybody in the industry is MIA right now due to yur-o-bike, etc)

 

[kidwoo]

What frame?

 

[mtg]

Frame of our own design, at Guerrilla Gravity. I'm finishing off the frame design, and want to make sure the Vivid Air fits.

 

[kidwoo]

I just put some calipers on mine and got 58.29mm for a diameter.

 

[mtg]

I just put some calipers on mine and got 58.29mm for a diameter.

Thanks!