I had a disappointing day a few days back.
I took my bike in to help me with some drive train issues I couldn't resolve with my Racer-X. We discussed some possibilities, and we decided to put a new bearing kit in, finally put a new change on it, and a basic tune, and then go from there. I get a call the next day with some bad news. My lower pivot arm has crack right at the pivot joint. DAYYAMM! Not good. He told me a lower runs close to $300. Not good at all. To add fuel to the fire. My frame is an 2001. It was anodized all blue. They only made 30 of these. SO it was kind of rare, and I liked that. They only make polished rears now, so I'm screwed. I called Titus up, and told them what I had going on, and took care of me. They're sending me a new lower for free, and since they can't match it, they're knocking $100 bucks off the upper so it will match. I thought that was pretty cool of them. Considering I'm not the original owner and all. Then I tried to push the evelope. I asked if I could just do an entire trade in type deal for the 04 frame? I figure he couldn't blame me for asking, but he politely said he couldn't do that for me. That's cool though, I'm still happy. Hopefully, I'll be back up and running next week.
I took my bike in to help me with some drive train issues I couldn't resolve with my Racer-X. We discussed some possibilities, and we decided to put a new bearing kit in, finally put a new change on it, and a basic tune, and then go from there. I get a call the next day with some bad news. My lower pivot arm has crack right at the pivot joint. DAYYAMM! Not good. He told me a lower runs close to $300. Not good at all. To add fuel to the fire. My frame is an 2001. It was anodized all blue. They only made 30 of these. SO it was kind of rare, and I liked that. They only make polished rears now, so I'm screwed. I called Titus up, and told them what I had going on, and took care of me. They're sending me a new lower for free, and since they can't match it, they're knocking $100 bucks off the upper so it will match. I thought that was pretty cool of them. Considering I'm not the original owner and all. Then I tried to push the evelope. I asked if I could just do an entire trade in type deal for the 04 frame? I figure he couldn't blame me for asking, but he politely said he couldn't do that for me. That's cool though, I'm still happy. Hopefully, I'll be back up and running next week.
) So I give them a while & after it wasn't delivered by Thursday I called them again Friday morning. The girl said, "Oh, it will ship today". WTF? Asked to speak w/ manager, bla,bla,bla... Who agreed to overnight (Saturday delivery) the part so I could ride that weekend.