So........wife was parked in her work lot and got nailed by the property manager going into a space. She came in and told her she hit her bumper. When she went out to look at it she thought it didn't look so bad but said that her husband (being me) would have to look at it. It's a 2007 4runner and up to that point it was mint as far as paint went. She brought it home and there's scratches and a chunk missing from the painted bumper cover. The scratches all went down the the plastic. I told her they weren't "scuffs" and that I couldn't get those out. Even with touch up paint it would take a while to make them not noticeable. So we decided to get a couple estimates from bodyshops in the area and see what damage we are looking at. One shop was $860 and the other was $790. She was shocked but I told her body shop work isn't cheap. They will strip/repaint the bumper cover basically. I told her to ask her what the women wanted to do. So the women and her went back and fourth about what she wanted to do. She asked her if she did it herself, meaning damaged her own car if we would get it fixed. My wife said that's beyond the point........you hit my car. The women that hit our car just wasn't getting that it was her fault, the car was parked and she hit it being careless. They're called accidents for a reason. She has aggred to pay for it but for one is insisting that she pay the shop that we want the repairs done. She also is requesting that we sign some sort of waiver that she wants to write up. We don't think we would be getting it fixed in the next 2-3 weeks & we don't want to keep dragging this on. I was telling my wife when I've gotten in accidents (not my fault) they do their claims and you get a check. If you choose to not use the check then it's your money. I think it's fair for her to want to pay the bodyshop but it makes no difference who she pays as long as she pays. I've seen people just whip a check book out and write a check for the damages and off they go. I think for the amount of damages $860 is steep but it is what it is. On top of that they don't call the estimates for nothing. Just seeing what you guys think? I'm pretty confident I can repair the scratches myself with touch up paint and some wet sanding/buffing/detailing and probably get them close to gone in my spare time. I've never dealt with someone in this type of deal before so I'm not sure what we should sign or agree to. She told a co-worker (lady who hit our car) that she thought my wife was so nice and quiet and why she was doing this..............and everyone has told her because you hit her car (like it's a hard concept to grasp) Makes sense doesn't it?