Monkeys beware of the manager of the Plaza bike shop there in the village. The guys that work there are on the up and up and really cool. However the rentals are not worth the heart ache. My friend rented a faith and they charged him for a "tacoed" wheel that was fully truable. If in the case it couldn't be pulled back into true John Pittman the manager refused to let my buddy have the rim and was super un-cool about the whole thing. I was just talking to him about getting the wheel and he kept suggesting calling the "public safety" which is crazy given that I was just trying to get the wheel they were forcing my buddy to buy. Additionally he is a liar. I was asking for the number we could call the administration of north* so we could work something out maybe with them and he said he didn't have it and couldn't give it to us. I would highly recommend looking down in Truckee for a rental from a real bike shop than risk having to pay for "ruined" rentals and getting the royal shaft and treated like criminals for asking for help. This whole rant is wholly against Mr. Pittman only!! The rest of the guys that work there are really awesome.