[DNA]

I was riding into work this morning on my On-One 456 and I looked down and see some light between my crankarm and the bottom bracket (Stylo GXP with and outboard bb; less than a year old).

Crap! The crankarm is loose.

No big deal, right? I have a friend who works near my office drop by an 8mm so I can tighten it back up.

CRAP! I find out that the arm is coming loose because the threads on the inside of the BB are shot.

It seems odd that the threads on the inside of a steel spindle stripped out before the threads on an aluminum bolt.

Is this a warranty situation or should I order a set of Raceface Evolves right now and save myself some hassle.

Edit: Pictures

 

[binary visions]

Definitely call Truvativ. Absolute worst case is the guy is a jerk to you and tells you to kiss off. Best case you get a replacement without it costing you a penny.

 

[vibiker]

Absolute worst case is the guy is a jerk to you and tells you to kiss off. Best case you get a replacement without it costing you a penny.

And if its the former, call back in about a week and hopefully speak to someone different.:mumble:

 

[DNA]

Definitely call Truvativ. Absolute worst case is the guy is a jerk to you and tells you to kiss off. Best case you get a replacement without it costing you a penny.

Thanks man.

I called and they said "Gosh that doesn't sound right, have your shop send it in."

 

[binary visions]

Now you just gotta hope that the warranty guy that receives your package and processes your claim is as nice as the guy on the phone