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Does my LBS suck, or do I suck?

Discussion in 'The Lounge' started by Sandwich, May 13, 2018.

?

Who sucks?

  1. You suck.

    5 vote(s)
    12.5%
  2. Your LBS sucks

    3 vote(s)
    7.5%
  3. You both sucks

    14 vote(s)
    35.0%
  4. loco sucks

    18 vote(s)
    45.0%
  1. Sandwich

    Sandwich just shake your rump
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    I'm sorry, I simply disagree with you. If you a pay a premium for service, you should get premium service. If it were an option (the fit of a jacket, the shine of shoes) I could see your point, but this is "staight" or "crooked", there isn't much in between.
     

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  2. Nick

    Nick My name is Nick

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    behind you, don't wait up.
    Obviously that isn't the point. Every trade has assumed ways to not do something half-assed, and installing as above is half-assed even if fully functional.
     
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  3. jonKranked

    jonKranked Press Button, Receive Stupid

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    from the shop's perspective, while you may have bought *some* parts for the frame there, you brought in a frame and headset that weren't purchased there. from their perspective, you're not gonna get the same kind of attention/service as a customer who bought the frame (or at least the headset) there. but from your first post it sounds like even in that case the service isn't the best.
     
  4. RoboDonkey713

    RoboDonkey713 Monkey

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    If it bothers you that bad, why didn't you ask them to press it out and put it in with graphic going the way you would like it?
     
  5. rockofullr

    rockofullr confused

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    Nah it's only Condition 3
    I'm not allowed to.


     
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  6. Mo(n)arch

    Mo(n)arch Turbo Monkey

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    I have a feeling that if it wasn‘t a BMC frame, it wouldn‘t have cost 30 dollars.:think:
     
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  7. amishmatt

    amishmatt Turbo Monkey

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    Just put the bearing cover on with the little lizard offset to the other side and it'll balance itself out.
     
  8. maxyedor

    maxyedor <b>TOOL PRO</b>

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    In my wrenching days, we'd always install them clocked correctly. It took a whole 7 seconds, and nobody would ever complain that you built their bike too accurately. We also wouldn't have charged for something like that, we'd have sent you to the liquor store to get us a 6 pack or snacks. I wouldn't sweat it, but it's still poor attention to detail on the shop's part, fuck them.
     
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  9. boogenman

    boogenman Turbo Monkey

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    Unfortunately this is true. In my many years working in shops we were less than enthusiastic to work on stuff like this.
     
  10. jstuhlman

    jstuhlman We noticed.

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    DAMMIT LOCO
     
  11. jonKranked

    jonKranked Press Button, Receive Stupid

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    can't tell you how many times as a mechanic i heard "i bought this online but i can't install / figure it / etc". in talking to some people, it's gotten so bad at some shops they've actually raised their service prices because of all the people wanting service on stuff they've bought online. but then they'll give substantial discounts on the service if you actually buy the part at the shop.
     
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  12. DaveW

    DaveW Space Monkey

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    Yep, except on complex job's I usually don't charge labour to install if purchased from me.
    Though in the case of the original poster.... I'm wondering if you've done something to fuck them off, and they just don't want you coming back or making it so that if you do come back the annoyance factor is damn well factored into the bill?
     
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  13. Sandwich

    Sandwich just shake your rump
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    This is absolutely shocking to me, and I disagree wholeheartedly. I paid what the shop asked me to pay in order to get the parts that I had put together. They asked me to pay quite a bit for a simple job. You're telling me that if I had bought my parts there, and expected them to be installed for free, they would have done a higher quality job than if I paid them specifically to do the job that I asked? I 100% agree that if I were to buy the frame and headset at the same time from the same shop, expecting them to install it for free wouldn't be crazy, but do you really believe that the level of service should decline when it's paid for separately?

    if you go to an auto mechanic and bring your own parts, the hourly rate for service usually goes up. This is fine if you're aware of it. I would never expect my mechanic to install brake rotors backwards because I didn't buy them from him.

    I didn't notice until later, and I was running late to get out of there. When I arrived, on time for my appointment, dude handling my order had left the building so I had to wait for him to return to tell anybody what was going on.

    I would totally believe that, but in that case I wouldn't expect them to ever answer my email or call, but rather have them never order me the parts I wanted in the first place. In fact, they were kind enough to install the headset while I waited (displacing people who had left their bikes for service, they just didn't do a great job.

    Again, I'm leaving the bike the way that it is, and I expect that if I brought it to their attention, they would fix it for no charge, I'm just disappointed in the level of service and was wondering if I'm off base for feeling that way.
     
  14. Adventurous

    Adventurous Starshine Bro

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    Being disappointed is okay, but you should at least give them the benefit of the doubt and bring it to their attention if this incident will impact your willingness to give them business in the future.

    There are a multitude of reasons it could have ended up off, some of which could be a reflection of the work they do, some of which may be completely accidental. People do make mistakes and we are not infallible beings. Give them a chance to make it right.
     
  15. valve bouncer

    valve bouncer Master Dildoist

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    $30 to find out what a hopeless bunch of pricks they are, you got off cheap.
     
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  16. gratefulbiker

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    This right here should go in the "This is what's wrong with the industry" thread. If a shop is unwilling to provide the same level of service to all their paying customers, then that shop can fuck right off.
     
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  17. johnbryanpeters

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    About time you came out of hiding...
     
  18. WestCoastHucker

    WestCoastHucker Turbo Monkey

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    daydreaming about a new rhythm line.....
    i can honestly say that i have never thought trying to alight my headset with anything other than making sure the cups are in correctly. go ride your bike...
     
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  19. rideit

    rideit Bob the Builder

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    Now if the hub logo didn't line up with the valve stem Hole....
     
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  20. jstuhlman

    jstuhlman We noticed.

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    just email them the pic of it not aligned to your satisfaction, along with this, and call it a day
     
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  21. jonKranked

    jonKranked Press Button, Receive Stupid

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    the shop did the work on the spot and didn't charge a rush fee. this time of year bike shops generally have a turn around time of 5-10 days for repairs & service. Rush fees can run anywhere from $10-$50 or more depending on what service is needed and how quickly it's needed.
     
  22. jonKranked

    jonKranked Press Button, Receive Stupid

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    no, but they would probably be more inclined to put more attention to detail into things, like making sure the graphics were lined up. instead, to them, you're just another dude who brought in stuff they bought online/elsewhere and weren't equipped for the installation yourself. shops see this ALL. THE. TIME. they're not gonna give you the bro deal. they're not gonna go out of their way for you. as i mentioned in my prior post, they did the work for you ON. THE. SPOT. and didn't charge you a rush fee, which is a pretty sweet deal in and of itself, and yet you still find something to complain about.
     
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  23. 4130biker

    4130biker PM me about Tantrum Cycles!

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    An example from a different trade might be how some electricians wiring homes will make sure every faceplate screw is clocked perfectly. I look at that as more of a point of pride for the tradesman, or a “cherry on top” of a job well done, if you will.
    I understand what you are saying, but I don’t think it rises to the level of an “industry standard” that should be expected out of every shop and mechanic. I think it is just something you’ll have to be explicit about if it really matters that much to you.
     
  24. junkyard

    junkyard You might feel a little prick.

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    I was intstalling my new cris king headset with a couple 4x4 and and dead blow. After smacking them in I noticed they weren’t aligned. Fuck it open a beer and ride bike.
     
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  25. R_Pierce

    R_Pierce Chimp

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    Just for future reference, toss the cups in the freezer for a couple of hours and they will usually press in by hand (or with light tapping)
     
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  26. Jozz

    Jozz Joe Dalton

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    When I see outlets installed upside down it drives me nuts!!! :panic:
     
  27. Randomshot

    Randomshot Monkey

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    I thought that was in case a cord dropped on a partially plugged in cord, it would hit the ground instead of the hot and neutral?
     
  28. Sandwich

    Sandwich just shake your rump
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    You are all wrong. I am a mod, and therefore I suck.
     
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  29. Jozz

    Jozz Joe Dalton

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    I heard the same. But would like to know how often that happened in the history of mankind. Some power supply end up with the wire on top because of the fat tab when plugged into an outlet with the groud pin up.

    I'd rather see the surprised/confused face when I plug something up. :o
     
  30. 4130biker

    4130biker PM me about Tantrum Cycles!

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    Well, yeah- me too! :rofl:

    I’m talking about the screws that secure the outlet covers.
     
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  31. jonKranked

    jonKranked Press Button, Receive Stupid

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    at least you're not loco. :rofl:
     
  32. Jozz

    Jozz Joe Dalton

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    But the question is; horizontal or vertical...?
     
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  33. Nick

    Nick My name is Nick

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    behind you, don't wait up.
    For the record I called it.
     
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  34. johnbryanpeters

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    I always put the safety ground up...
     
  35. Jozz

    Jozz Joe Dalton

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    You disgust me....

    • The outlet should be oriented with the ground pin down because many common household items such as nightlights, timers, and battery chargers are oriented with the ground pin down. In addition, GFCI outlets, which have text on the reset and test buttons, are oriented with the ground pin down (and the text readable).
     
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  36. johnbryanpeters

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    Text on reset and test buttons is small enough to be effectively unreadable.

    i'm going to sneak into your house and invert all the outlets.
     
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  37. kazlx

    kazlx Patches O'Houlihan

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    This is exactly why I work on my own shit. I just get tired of getting f'd over by bike shops. It's either expensive, takes forever, shitty work, or a combo of all three.
     
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  38. DirtyMike

    DirtyMike Turbo Fluffer

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    You know, my gut said I should vote both......



    However this is the monkey you brought this up on...... Therefore the only logical vote is that you suck...









    Would vote loco, but very few likely remember him these days.
     
  39. jdcamb

    jdcamb Tool Time!

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    To qualify. My headset is not installed graphically optimal. And yes, I installed it myself... I suck...
     
  40. StiHacka

    StiHacka Compensating for something

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    Ask them to fix it with an angle grinder.

     
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