[The Amish]

Well I started talking **** about getting rid of my dare for either a canfield bros. signature or a Brooklyn, and don't you know I wind up absolutely destroying the gussets bracing the monocoque where it divides into 2 from the headset. Anyone else ever had this issue. What did they do for you?

 

[xy9ine]

i saw the same thing on (super-guy) tyler k's & danger dan's dares back when they were riding for ellsworth. the gusset would crack & pieces of it would even fall off. ellsworths' fix was to bolt a little machined widget over top. the gusset would still crack, but at least it wasnt visible.

 

[GumbaFish]

wow that is some bad mojo

 

[coldsteele]

Wow I have an '03 and I haven't done that. Maybe I do suck at riding. I did though rip the seat tube in half on my '02 ID. EW replaced it with an '06 Moment for 8 bills. That included the Fox DHX 5.0 for the back.

 

[The Amish]

Im wondering if this might have something to do with them changing the frame design from monocoque to tubular.

 

[DHS]

no he went tubular because it was cheaper to make, but he kept the price the same. so more money to him...
i'm definitely thinking they are gonna want you to pay for a new frame and shock. sure you may get some kind of discount, but from what i heard from the past on RM and mtbr, it ain't gonna be cheap.

 

[bballe336]

dont those come with lifetime warranties?

 

[Bulldog]

dont those come with lifetime warranties?

Ohhhh I sense you are new to internet mtb chat boards eh?

 

[bagtagley]

Is there anyone who hasn't?

Bazzzing!

 

[MTNPSYCHO]

Ellsworth has without a doubt the worst customer service in the bike industry....dont expect to get that thing fixed without paying a good amount of cash.....Ellsworth does not honor their warrantys even if its still in the warranty period....a good friend of mine broke his on the second day of riding it, was not doing drps or anything(never does), and ellsworth told him that if he broke it he must have been abusing it, and it would cost 75% of retail to get another one.....needless to say, he isnt riding an ellsworth anymore....just about everyone I know with an Ellsworrth has a similar story...good luck....

 

[bomberboy11]

Anybody who has ever ridden one....

 

[tacobelldhr]

everyone and thier mother has cracked a dare

 

[Dirt Merchant]

.....electrical tape.

 

[binary visions]

dont those come with lifetime warranties?

Sure, for the "lifetime" of the particular iteration of the frame you bought. Once Tony changes his frame slightly (which happens every year or two), he considers it an "upgrade" and charges you for it.

After the literally dozens and dozens of bad C.S. stories and cracked frames that I've seen, I simply don't understand how the man stays in business. Sure, I understand that people tend to scream more about bad products than good ones, but the ratio of owners to horror stories is waaay too high. Ellsworth simply doesn't sell enough bikes to justify all of these issues. I've seen more Ellsworth problems than Specialized problems, and Specialized sells 100x the number of bikes that Ellsworth does.

(cue poster who tells a story about how he's ridden Ellsworth frames for 10 years, has never had a broken one, Tony Ellsworth treated him so nicely, blah blah blah as if one or two people's experience makes the entire brand great)

 

[SuspectDevice]

I loved my Sub22 back in the day. Hard to screw up an Easton ProGram hardtail though....

 

[binary visions]

It's funny. Every once in a while, one of these pops up:

tacobelldhr
This message is hidden because tacobelldhr is on your ignore list.

...and it always makes me smile...

 

[kidwoo]

It's funny. Every once in a while, one of these pops up:



...and it always makes me smile...

Quote:
binary visions
This message is hidden because tacobelldhr is on your ignore list.


Take that!!!

Git uhway frum yer compooter and go ride pisgah!!!!
(deliverence spelling included free of charge)

 

[bballe336]

Sure, for the "lifetime" of the particular iteration of the frame you bought. Once Tony changes his frame slightly (which happens every year or two), he considers it an "upgrade" and charges you for it.

hmm i didn't know that he was that shiesty. kinda makes me feel sorry for anyone who spent the money on an ellsworth only to break it and not be able to afford a new frame.

 

[kidwoo]

It's funny. Every once in a while, one of these pops up:



...and it always makes me smile...

Quote:
binary visions
This message is hidden because binary visions is on your ignore list.


Take that!!!

Git uhway frum yer compooter and go ride pisgah!!!!
(deliverence spelling included free of charge)

 

[The Amish]

hmm i didn't know that he was that shiesty. kinda makes me feel sorry for anyone who spent the money on an ellsworth only to break it and not be able to afford a new frame.

My Ellsworths (i have a specialist too) lietralty cost me a kidney. I got mangled in a car accident by this drunk guy who had like the minimun amount of insurance, fought it out, paid my hospital bills, and spent what little cash I had left building up bikes because I felt like I deserved to do something nice for myself after nearly dying. Now Ive got a cracked frame, one kidney, and a warranty that aint worth the paper I wipe my ass with. God bless America.

 

[vibiker]

Im wondering if this might have something to do with them changing the frame design from monocoque to tubular.

The tubular version that was in pictures from last years Interbike is not the production version. The '05 appears to still be hydro-formed.

 

[vibiker]

Anyone else ever had this issue. What did they do for you?

Are you the original owner? If so, what has their warranty guy told you?

I, for one, have had a few "issues" with Ells frames and have had excellent support. The problems were never JRA. My frames see a lot of use. Bottom line, things worked out to my satifaction.

 

[The Amish]

I am the original owner. I personaly tried to speak to the warranty dept., but the told me to take my bike to the dealer and they will work it out with him. So far all I've gotten is the "we need to see it in person, send it to us and we'll see if there's anything we can do" speach. So now I'm waiting. Hopefuly they will honor the warranty, although the general consensus so far seems to be that they won't. I have two freinds that have actualy had good luck getting bent stay's on there Id's replaced for the cost of shipping, but thats a far cry from replacing and entire frame. Who knows. I'm trying to be optomistic, but its August, there's only 2 months left of lift access up here in the north east, and I dont have a bike. It's hard to say the least.

 

[vibiker]

I am the original owner. ....there's only 2 months left of lift access .....

Believe me, I know exactly what you are saying. As are you, I was frustrated waiting to hear if the problem was covered or not.

All I can say is give them a chance. If you think that their answer, once you hear back from them is unjust, then rant. But in the mean time, it does not help to bad mouth them.

Also, I hear all the time about other mfg's frame and are either no warrantied or the frame is now obsolete, or just the inconvience of having to strip the bike down and back up. But no one seems to bad mouth them.

 

[DHS]

no bad mouthing, just all those friend of a friend story. cept we have a lot of people on the board that are those people that didn't get a good deal on the "lifetime warrenty" that was promised with original owner.
their design is done well and right. i like how the bike rides, as does Amish alot. so i'm actually praying for him. and i only do that when it comes to bikes.

 

[Renegade]

Good luck to you sir. I had an '01 dare that broke in the same spot as you. I noticed it in early '02; ellsworth replaced the front triangle, and put that stupid band-aid fix on it as well. A friend of mine broke his '01 in '04 and they just put the band-aid on, did not replace the frame or repair it in any other way. Way lame IMO. Ellsworth has a crappy reputation for honoring their "lifetime warranty" [two years, if they honor it at all]. And now you can't deal with them directly, you have to go through a bike shop. Tony Ellsworth is a liar and a thief.

 

[blt2ride]

Good luck to you sir. I had an '01 dare that broke in the same spot as you. I noticed it in early '02; ellsworth replaced the front triangle, and put that stupid band-aid fix on it as well. A friend of mine broke his '01 in '04 and they just put the band-aid on, did not replace the frame or repair it in any other way. Way lame IMO. Ellsworth has a crappy reputation for honoring their "lifetime warranty" [two years, if they honor it at all]. And now you can't deal with them directly, you have to go through a bike shop. Tony Ellsworth is a liar and a thief.

Well, I guess this is the reason you don't see too many people riding these frames anymore. You'd figure if Tony had half a brain he would treat customers a little better; which would keep them coming back. Personally, I never liked the looks of his frames, anyway...

 

[Jm_]

I used the picture from the ellsworth website, plugged it into the linkage program, and this is what it gives me at claimed max travel;

The 2.7" tire is a good ways into the seat tube, and the seatstay linkage yoke is well into the seat.

 

[DHS]

I used the picture from the ellsworth website, plugged it into the linkage program, and this is what it gives me at claimed max travel;

The 2.7" tire is a good ways into the seat tube, and the seatstay linkage yoke is well into the seat.

well thats scary....

 

[SMART]

My mate had exactly the same problem.
Ellsworth no longer have the 03 spares so all they could offer him was 300 off a new frame and he had to give them his old frame and shock.

 

[vibiker]

I used the picture from the ellsworth website, plugged it into the linkage program, and this is what it gives me at claimed max travel;

Just curious, what length & stroke shock are you assuming in your program?

 

[DHS]

well the 225mm is the newer version and isn't it the 2.75 stroke?

The one the Amish has is the 200mm version and runs a 2.25 stroke (scary)

 

[vibiker]

well the 225mm is the newer version and isn't it the 2.75 stroke?

Ells recommends either a 8.5x2.5 or an 8.75x2.75.

 

[Jm_]

Just curious, what length & stroke shock are you assuming in your program?

whatever is on the bike is exactly what I used. 78mm is the stroke required to get 222mm out of that bike.

The linkage program doesn't lie, so given the variables of the frame, the stroke required to get 222 of claimed travel is 78mm(3.0). If it was using a 69mm stroke shock (2.75), it would only be getting 200mm instead of the claimed 222mm. This is the "new" dare frame.

You don't "enter" the shock length in the program, it calculates it based on the location of the pivots, that way you circumvent any discrepancies and get to the bottom line. If ellsworth is claiming 222mm(8.75) out of this design with a 69mm(2.75) stroke shock, then the travel claim is false.

Interestingly, when limited to only 200mm, the bike has no problem with the seatstay yoke smashing into the seat and the tire rubbing on the seatstay. My guess given ellsworth's tendancies to make inaccurate claims is that it's a 200mm bike with an 2.75" stroke shock, and I'm not sure why they are claiming 222mm of travel...

 

[spincrazy]

Link them to this thread and all others bashing Ellsworth. They really need to get a clue, especially at the prices they ask for their frames. The Moment is a really nice bike, but for the price and the rep of the company I'd rather ride a department store bike than any Ellsworth product.

 

[The Amish]

My mate had exactly the same problem.
Ellsworth no longer have the 03 spares so all they could offer him was 300 off a new frame and he had to give them his old frame and shock.

They try and Roger me like that and I'll make it my lifes mission to run them out of business, and starve their children. I mean seriously who would accept three hundred dollars off a $2500 frame when you know odds are it's just going to happen again. Thats about as retarded as bolting a metal plate over the crack and calling it fixed. Might as well just ship the frames with a roll of duct tape and call it a day.

 

[DHS]

.....electrical tape.

not to far off it seems...

anyone have a pic of the bolted on scrap piece of metal?

 

[Slugman]

Also, I hear all the time about other mfg's frame and are either no warrantied or the frame is now obsolete, or just the inconvience of having to strip the bike down and back up. But no one seems to bad mouth them.

What!?!?!? Have you been on the internet very long?

I can't think of a company that HASN'T been bad mouthed...

 

[vibiker]

I can't think of a company that HASN'T been bad mouthed...

Agreed, but it seems that bashing Ellsworth warranty has been elevated to a bit of a sport. :nuts:

 

[Dirt Merchant]

Originally Posted by Dirt Merchant
.....electrical tape.

I once rode Platty with my down tube cracked at the headtube. I used electrical tape.
Some of those drops are scary enough as it is! I noticed the crack a couple days before the trip, and would not be denied. Dumbass. Crazy. But it worked!