I've never understood this statement. Rarely have I found is the customer ever right.
I have been building fences now for over 10 years and learned everything I know from my uncle who started the business back in '84. Most fences go up and w/o a hitch. The only call backs I'll get from previous customers is either for addition fence or repairs for damages that occurred. Except for wood.
I can't get people to understand how much tlc you need to give wood (especially in the south w/ the humidity). I advise folks during the estimate many times after the fence goes up it needs to be painted or stained once the wood has cured. After I complete the job I again remind them to take care of it. Nobody does it. They'll call back after about 6 months to say something is wrong w/ the fence and can I come out to take a look. I try to always take care of customers so I say yes. When I get there I see there is something wrong. This is whats wrong.... idiots who want to spend thousands of dollars on getting a wood fence( some times spending more on a custom job) and letting the elements take back your fence.
I pride myself on being an honest guy that does great work at a VERY competitive price. Now when customers call about the problems with their wood fence the first thing I ask is if they stained or painted their fence? If the answer is no I'll hang up. I know that is wrong but I grow tired of stupidity.
If any of you monkeys out the are going to get a wood fence do yourself a favor take care of it, you'll see your money go farther.
I have been building fences now for over 10 years and learned everything I know from my uncle who started the business back in '84. Most fences go up and w/o a hitch. The only call backs I'll get from previous customers is either for addition fence or repairs for damages that occurred. Except for wood.
I can't get people to understand how much tlc you need to give wood (especially in the south w/ the humidity). I advise folks during the estimate many times after the fence goes up it needs to be painted or stained once the wood has cured. After I complete the job I again remind them to take care of it. Nobody does it. They'll call back after about 6 months to say something is wrong w/ the fence and can I come out to take a look. I try to always take care of customers so I say yes. When I get there I see there is something wrong. This is whats wrong.... idiots who want to spend thousands of dollars on getting a wood fence( some times spending more on a custom job) and letting the elements take back your fence.
I pride myself on being an honest guy that does great work at a VERY competitive price. Now when customers call about the problems with their wood fence the first thing I ask is if they stained or painted their fence? If the answer is no I'll hang up. I know that is wrong but I grow tired of stupidity.
If any of you monkeys out the are going to get a wood fence do yourself a favor take care of it, you'll see your money go farther.