Anyone have ride time on the new Spitfire? Im eyeing this frame for trail/AM use. Good geo and 650b compatibility. But i have also heard that banshee cs is poor.
Your thoughts?
Your thoughts?
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Keep in mind that you almost always hear about CS only when it is poor, the internet is good at exploiting the negatives of pretty much everything. From what I've read a bulk of the past issues have to do with the self-destructing bushings on some models, a problem you aren't likely to encounter with the sealed bearing system on the new bikes.Anyone have ride time on the new Spitfire? Im eyeing this frame for trail/AM use. Good geo and 650b compatibility. But i have also heard that banshee cs is poor.
Your thoughts?
This x100.Keep in mind that you almost always hear about CS only when it is poor, the internet is good at exploiting the negatives of pretty much everything.
case in point....Keep in mind that you almost always hear about CS only when it is poor, the internet is good at exploiting the negatives of pretty much everything.
I got a wildcard from larock brand new. (the one in the video spinning on the table)https://vimeo.com/8627809 First run out it snapped in half. I got denied warranty since although he works for them and it was brand new-he isnt a dealer. After horrible CS and a few weeks of hearing nothing, I eventually had to have it Overnighted from Trident sports to get it in time for the race. That was almost a month later...
Raced 4 slalom races on it after that, Took it to plattekill in september and the same link snapped in half again, After being ****ed around, I eventually was able to get a link (since i am the original owner of the link-thank god) It came in 5 weeks later in the wrong color. I just shut up and sold the bike. Never again...
*One of my friends did prototype testing on their DH bike,(mk1?) Snapped a swingarm on that too-they told him since it was a prototype that it had no warranty-guess who got ****ed on that one.
Lastly was a Banshee sponsored regional team by me. (who will go un-named) They had 6? team bikes, 2 of them "folded" near the Top tube. Both were denied warranty, but offered a good deal on new frames. Well you can guess who isn't riding for banshee this year
Last kid i know has a hardtail, been really hurtin it good, but its held up. It seems that they are really hit and miss if i were to guess. I wouldnt buy a bike from them again, but at the same time, if they took care of their QC and CS, they could be a real good company-if some of their stuff didnt say banshee on it, I might even own it
from what i've heard, this decision had nothing to do with any issues banshee, their bikes, or their qc.Lastly was a Banshee sponsored regional team by me. (who will go un-named) They had 6? team bikes, 2 of them "folded" near the Top tube. Both were denied warranty, but offered a good deal on new frames. Well you can guess who isn't riding for banshee this year
Maybe not, I couldn't tell ya.(i heard differently-but it was from one of the guys that had one fold) But who gets offered a cheap price on a new frame when 1/3rd of them are folding. A rider that is supposed to be growing your brand-ironicallyfrom what i've heard, this decision had nothing to do with any issues banshee, their bikes, or their qc.
listen hamburgler don't question my e-heresyMaybe not, I couldn't tell ya.(i heard differently-but it was from one of the guys that had one fold) But who gets offered a cheap price on a new frame when 1/3rd of them are folding. A rider that is supposed to be growing your brand-ironically
You are confused, The Hamburglar was ejected from Mtn Creek end of 2011, this gentleman is commonly referred to as 'Burger' or possibly Grimace....listen hamburgler don't question my e-heresy
I'd agree with what other people in here have said. Banshee themselves aren't bad at customer service, Trident though, holy crap what a headache.
I swear if I didn't follow up on emails and calls that I made weeks ago, I would never hear from them again.
My Spitfire is pooched. I want the new frame so bad, but I find it hard to drop $1000 on a replacement frame for one that was designed wrong.
Amazing bike though...
Basically my exact scenario. My frame was pooched from either design error, QC issues, or the bearing installation at the factory was effed. Our lovely canadian distributor wanted nothing to do with it and the best I could get was an insulting crash replacement offer... as a fellow student who had paid good money for a fancy frame, that wasn't an acceptable offer. You deserve a frame that works as advertised and are legally entitled to that. Have you tried bringing it up with Banshee?That is true. Though through no fault of my own, I shouldn't even need a new frame. Perhaps I am a little bit more sour than other people, because being a student there is no way that I can afford a new one. And its not like user error or neglect was the cause of the damage.
(Sorry in advance, I'm a bit *passionate* about this issue.)That's surely easier than dropping $1800-2000 on a different frame though?
I'd think any CS issues stemmed from the bushing issue along with some poor past distributors. Banshee the company themselves is nothing but great guys.
And their new bikes are amazing IMO. I am probably biased though as I've got a Legend and proto Prime. Still, when you look at their geo, suspension design, durability (on bearing bikes), stiffness, etc. I reckon they are underrated.
It may not look super nice, it's the same in a few places on my legend but as far as they hold up and ride great who cares?really like the concept and geometry of the bike (on paper) but i think the welding (especially around gussets) looks very tidy *not* IMHO
Thanks for chiming in, I'm glad to hear this. You're distributing some very appealing product.We have very recently made some staffing changes to improve our customer service since we were not offering the level that the owners wanted.
bikes are to be ridden. I bet that Banshee frames beat other "fine-wielded" regarding frame life endurancereally like the concept and geometry of the bike (on paper) but i think the welding (especially around gussets) looks very tidy *not* IMHO