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Oh, this should calm everybody down......We wish this situation hadn't happened. Our Guests’ personal information – including their meal check – is private, and neither Applebee’s nor its franchisees have a right to share this information publicly. We value our Guests’ trust above all else. Our franchisee has apologized to the Guest and has taken disciplinary action with the Team Member for violating their Guest’s right to privacy.
Every franchise is independently owned, so the individual franchise was the one who fired her, not the corporate offiece... HOWEVER, this is pretty despicable that the home-office is standing by their franchise instead of the workers involved.Dumb move on the part of applebee's. Had they been a small mom and pop restaurant they would be able to get a way with crap like this. But a national chain get's a huge blow back once facebook and the media catch wind of it. I've been to applebees twice I can remember, the food isn't bad but it's not special either. I will make it a point to avoid them in the future. So many better places to eat anyways.
Yes it's true they are privately owned franchises, that have to follow corporate guidelines. The way their corporate offices handled it was pretty lackluster. Everyone know's it's the standard to tip 15% to 18% at restaurants even though sometimes servers don't deserve it.Every franchise is independently owned, so the individual franchise was the one who fired her, not the corporate offiece... HOWEVER, this is pretty despicable that the home-office is standing by their franchise instead of the workers involved.
And so soon after the Obamacare debacle, too.
The backstory was that it was a large group (20 people?), so the automatic 18% gratuity was tacked on. The group split the checks in an effort to avoid the automatic gratuity, which is why her meal was only $34.Yes it's true they are privately owned franchises, that have to follow corporate guidelines. The way their corporate offices handled it was pretty lackluster. Everyone know's it's the standard to tip 15% to 18% at restaurants even though sometimes servers don't deserve it.
Today's Seafood Special: Pig Manure, Antibiotics, and Diarrhea Bugs
Imported seafood is full of dirt and chemicals. So why is the FDA inspecting practically none of it?
Next time you tuck into a Red Lobster "Endless Shrimp" special or score some $7-per-pound salmon at a supermarket, consider this: You're very likely eating imported seafood raised on a factory-style farm in Asia—and it almost certainly was never inspected by the Food and Drug Administration on its way into the country and onto your plate...
I'm trying to think this through as an individual franchise owner might. It sucks hard to be penalized for the actions of some dipshlt in st louis, but how do you stand out? "We're totally cool with out wait staff making our customers known to be the douchebags they sometimes present themselves as"?Every franchise is independently owned, so the individual franchise was the one who fired her, not the corporate offiece... HOWEVER, this is pretty despicable that the home-office is standing by their franchise instead of the workers involved.
And so soon after the Obamacare debacle, too.
As I said on JBP's FB page, once again, I find myself in the awkward position of boycotting a place I don't eat at anyway.Joined war on FB...
"While we don't agree with our servers giving out the private information of our customers, sometimes people make poor decisions in the heat of the moment, especially when encountering a situation like this. Ultimately we want to foster dedicated, hard working employees and will be working with personnel involved to see how this can be avoided in the future."I'm trying to think this through as an individual franchise owner might. It sucks hard to be penalized for the actions of some dipshlt in st louis, but how do you stand out? "We're totally cool with out wait staff making our customers known to be the douchebags they sometimes present themselves as"?
Not quite sure how I'd go about it.
If the automatic 18% gratuity is clearly noted on the menu the pastor shifts from a customer to thief. I don't see the problem - those are terms of services agreed when they dined at the facility. You can't skip taxes or items charges either just because you're delusional...Not quite sure how I'd go about it.
if you own a gun...you try not to blow your brains out in a fine mist....I'm trying to think this through as an individual franchise owner might.
tl:dr"While we don't agree with our servers giving out the private information of our customers, sometimes people make poor decisions in the heat of the moment, especially when encountering a situation like this. Ultimately we want to foster dedicated, hard working employees and will be working with personnel involved to see how this can be avoided in the future."
The Pope and the Vatican (and TV evangelicals) tend to disagree with you on that oneYou can't skip taxes or items charges either just because you're delusional...
Unless you try to hide your pride behind the concept of religion. I grew up PK, and while my dads was cool (split a church in 1/2 because he decided to march with MLK), people who surrounded him often took this stance.All I can muster is this:
When you act like an asshole, you get a reputation for it. And you have no one to blame but yourself.
just to agree with that.well, this might be as good a time as any to go nakedly full-on bigot over this, but fcuk it.
- having worked for years in the restaurant "industry", black women are by far the worst tippers
he's probably off in a half-packed stadium subverting a promise keepers convention...look for the guy with understated glitter on the corners of his mouthPaging Silver to the white courtesy phone....
When I hear the name, my punk rock mind sees:- waitress named chelsea? likely white. surprise, surprise pastor lois got uppity
he's probably off in a half-packed stadium subverting a promise keepers convention...look for the guy with understated glitter on the corners of his mouth